PLEAS READ CAREFULLY. By accessing and participating in this program, you agree to the following terms and conditions. If you do not agree to the terms of use, do not access or participate in the PawTies Rewards Program.

PawTies reserves the right to change or modify these Terms of Use or any policy, FAQ, or guideline pertaining to PawTies Rewards, in whole or in part, at any time and in its sole discretion. Any changes or modifications will be effective immediately, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued access to or participation in PawTies Rewards following any such changes or modifications confirms your acceptance of these Terms of Use and such changes or modifications. If you do not agree to these Terms of Use, you must stop accessing and participating in PawTies Rewards. 

Individuals may enroll in the Program by visiting here and following the prompts to join the Program by creating an account or logging in and agreeing to these Program Terms. By creating an account, you are also creating an account for www.pawties.com. Only one (1) account may be associated with a single email address. You may be required to provide your full name, mailing address, email address, and date of birth and to create a password in order to create an account. You are solely responsible for maintaining the accuracy and privacy of your account information and for updating it as required. To redeem Points for a Reward (as defined below), you must have a valid physical address linked to your account.

PawTies Rewards is a way in which we reward and thank our loyal customers for purchasing PawTies® products and/or taking other Program-related actions. PawTies Rewards members are able to earn and accumulate "Bones" that can be redeemed for PawTies Rewards benefits ("Rewards") online.

You may earn Bones (“Rewards”) for dollars you spend on each qualifying transaction on www.pawties.com, excluding federal, state, and local taxes, shipping charges, employee or other discounts, and items purchased with a gift card, merchandise credits, or any Rewards or other awards. PawTies may also, at its sole discretion, provide additional Bones in connection with certain transactions and promotions. Once you unlock a Reward, you may be eligible for certain benefits, perks and rewards (collectively, “Rewards”) applicable to that Tier, which Rewards may change from time to time and may be offered on a limited basis. In order for your eligible purchase or action to qualify for Bones, you must be enrolled in the Program, and you must be logged in to your account online prior to making such purchase or taking such action.

Bones and Rewards earned through the Program have no cash value, are non-negotiable, and cannot be redeemed either in whole or in part for cash. Only the Member paying for products in a qualifying purchase may accumulate Bones or Rewards. If you return items from a qualifying purchase or obtain Bones through fraudulent or other activity that violates these Program Terms, the appropriate number of Bones originally earned from such purchase or activity will be automatically deducted from your Member account balance. Bones and Rewards do not constitute property of any Member or any other person and may not be brokered, bartered, pledged, gifted, sold, or otherwise transferred, other than by PawTies or as otherwise expressly provided for in these Program Terms, and any receipt or use of Bones or Rewards in violation of these Program Terms will render such Bones and Rewards void. Neither Accounts nor Bones or Rewards may be shared or combined. Bones earned will be rewarded when a program-Related actions are fulfilled or orders have been marked as shipped. Bones are not capable of being combined or transferred to any other type of promotion or award. After twelve (12) months of inactivity, Bones will expire. “Inactivity” is defined as a period in which a Member earns no Bones, makes no qualifying purchases, takes no qualifying actions, and redeems no Bones.

The Rewards that are available to you through PawTies Rewards are based on the number of Bones that you earn. You can earn Bones by making qualifying purchases on  www.pawties.com. You will earn Bones based on the value of your purchase at the rate of two (1) Bone for each One U.S. Dollar ($1.00) you spend at www.pawties.com  excluding federal, state, and local taxes, shipping charges, employee or other discounts, and items purchased with a gift card, merchandise credits, or any Rewards or other awards.
 

We reserve the right to change how you unlock each Reward and how we evaluate each qualifying purchase and/or action. We further reserve the right to place limits on the number of purchases or actions that are eligible for the Program and/or any applicable Tier, and/or the number or types of Rewards you may receive or earn in any applicable Tier, in a given time period or for the duration of the Program, and/or any combination thereof. Some purchases may be excluded from the Program, at PawTies’ discretion. 

If you have concerns that a purchase or other action was not properly applied to your Member account, you should contact PawTies Customer Service at info@pawties.com. Your email must specify your name, address, phone number, and email address associated with your account, the date of the purchase or action, and the issue(s) you encountered. This email must be sent within thirty (30) days after the purchase or action took place. We are not responsible for late notifications regarding purchases or actions not being credited to a Member account.

You may redeem Bones for eligible Rewards by signing into your account. Rewards may only be redeemed for PawTies® products available on www.pawties.com unless expressly authorized by PawTies. You cannot combine Rewards with any other coupon or promotion. Rewards cannot be exchanged or returned for another product or service or a monetary refund. Bones used to redeem a Reward will be deducted from the total Bones available in your Member account. Bones may not be used toward purchases of gift certificates, charitable items, promotional value sets, sales tax, or shipping charges. Credits from multiple accounts may not be aggregated unless authorized by PawTies. Taxes on Rewards may apply where required by law. You are solely responsible for any tax liability, including disclosure, related to your participation in the Program, including upon receipt of Bones or redemption of Rewards.

As a member of PawTies Rewards, you are eligible to redeem Bones for Coupons to be used at www.pawties.com. The Bone redemption tiers for redeeming Stars Bones are as follows: 
  • 100 Bones may be redeemed for one (1) Five U.S. Dollar ($5.00) Website Coupon.
  • 200 Bones may be redeemed for one (1) Ten U.S. Dollar ($10.00) Website Coupon.
  • 400 Bones may be redeemed for one (1) Twenty U.S. Dollar ($20.00) Website Coupon.

By joining the Program, you will be automatically subscribed to receive and you consent to receive Program emails, including Program marketing emails, from us and/or our partners. Such emails include, but are not limited to, a Program welcome email, redemption confirmation email, an account update email, or other communications that relate to your membership.

The Program and its benefits are offered at PawTies’ sole discretion. We may, in our discretion, cancel, amend, modify, restrict, and/or terminate these Program Terms and/or the Program, or any aspect or feature of the Program, at any time without prior notice, even if such changes may affect Points already earned and/or the value of Rewards already accumulated and/or the ability to earn Points and/or redeem Rewards. 

Membership may be revoked by PawTies, in its sole discretion, at any time. Any abuse of the Program; failure to follow any of these Program Terms; membership inactivity for more than twelve (12) months; misrepresentation; or conduct that may be detrimental to PawTies or our interests may result in the revocation of your membership and make you ineligible for further participation in the Program. If, in our sole discretion, we suspect fraud, misrepresentation, abuse, or violation of these Program Terms, we also have the right to take appropriate legal action.

If PawTies terminates the Program or your membership is revoked, any Bones or Rewards in your account or available to you prior to such termination or revocation will automatically expire, and your access to the Program and its features will automatically terminate, in PawTies’ sole discretion.

If you decide you no longer want to be part of the Program, you may cancel your membership at any time by contacting PawTies Customer Service at info@pawties.com. Your email must specify your name, address, phone number, and email address associated with your account, and confirm that you wish to be removed from the Program. It may take up to seven (7) business days for your cancellation to complete. You acknowledge and agree that, upon cancellation of your membership, you forfeit any Bones you may have earned and/or any Rewards that might otherwise have been available to you during your continued participation in the Program. If you wish to return to the Program after cancelling your membership, you will be required to join the Program again starting with no Points or available Rewards.

Neither PawTies nor its parent company, subsidiaries, affiliates, directors, employees, agents, partners, content providers or licensors makes any representations or warranties of any kind whatsoever, express or implied, in connection with these Program Terms or any of the Rewards associated therewith, including but not limited to warranties of merchantability, non-infringement, or fitness for a particular purpose. We make no warranties that defects or errors will be corrected.

You agree that neither PawTies nor its parent company, subsidiaries, affiliates, directors, employees, agents, partners, content providers or licensors will be responsible for or liable (in contract, warranty, or in tort (including negligence)) for any (a) interruption of business; (b) access delays or access interruptions to the Program; (c) data non-delivery, loss, theft, misdelivery, corruption, destruction, or other modification; (d) loss or damages of any sort incurred as a result of dealing with or the presence of any third-party links on the Program site or on www.pawties.com or use of any Reward of the Program; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the Program site or www.pawties.com, including during hyperlink to or from third-party websites; (f) any inaccuracies or omissions in Program content; or (g) events beyond our reasonable control, including without limitation any act of God, act of war, natural disaster, cyberattacks, terrorism, or any act or omission of a third party.

You agree to defend, indemnify and hold harmless PawTies, its parent company, affiliates, subsidiaries, directors, employees, agents, partners, contractors, contractual partners, telecommunication providers, content providers, and assignees and their respective officers, directors, employees and agents from and against any and all liabilities, claims, actions, demands, damages, costs, losses and expenses (including reasonable attorneys’ fees) made by any third party due to or arising out of your participation in the Program in violation of any law, rule, regulation, guideline, or these Program Terms, and/or your violation of any rights of another.

If any provision or part of a provision of these Terms of Use is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions.